FAQ
Everything you wanted to know, in one page.
Straight answers about how TradeDoctor diagnoses your trading, what it costs, and what it will never do.
What is TradeDoctor AI?
TradeDoctor AI is an AI trading journal that works like a check-up for your trading. It reads your trades, notes, emotions and rules, diagnoses the mistakes that keep costing you money, and gives you one clear behavior to fix next. It never gives trade signals.
How is TradeDoctor AI different from other trading journals?
Most journals store trades and show charts. TradeDoctor AI names the problem behind the losses. For example: "Entered too early: 11 trades, -$1,840." It turns that into a prescription for your process, then tracks whether the habit is actually improving.
What does the AI actually diagnose?
Recurring mistakes across your trades and notes (it groups different wordings like "jumped in early" and "FOMO entry" into one pattern), the dollar cost of each mistake tag, revenge sequences after losses, rule breaks on days you marked as "followed plan", emotional states that line up with losses, and your best and worst sessions, instruments and setups.
Does TradeDoctor AI give trading signals or financial advice?
No. The AI only reviews what you already logged and compares it with your own saved plan and rules. It never gives buy or sell calls, entries, exits, stop-loss or take-profit levels. Its prescriptions are about behavior, process and risk rules, never about what to trade.
What is TradeDoctor Pulse?
Pulse is the AI journal assistant inside TradeDoctor. Ask it things like "what is my most expensive mistake?" or "did I follow my rules this week?" and it answers from your own journal data, for one account or all accounts combined.
Can I connect my MT4 or MT5 account?
Yes. As a paid add-on on Pro ($9.99/month per account), you can connect a MetaTrader 4 or 5 account with a read-only investor password. TradeDoctor imports your balance, equity and closed trades from the start date you pick. You run a sync with the Sync now button, up to twice a day. It is not a live, real-time feed.
Is the MT4/MT5 connection safe? Can TradeDoctor trade on my account?
The connection is read-only. You give the server, login and investor (read-only) password, never your master password. A read-only connection cannot open, modify or close trades, and cannot move funds. You can delete the connection anytime and your journaled trades stay.
Which brokers and platforms can I import from?
MT4 and MT5 statements (HTML, CSV, XLSX) and Binance trade history are recognized automatically. Other brokers and platforms, including cTrader, work through smart column mapping of CSV or XLSX exports. If you can see your trades on screen, Snap Journal can read a screenshot of them. There is no direct TradingView import.
Does TradeDoctor AI work as a forex trading journal?
Yes, forex is one of the main use cases. Import MT4/MT5 statements, connect an MT4/MT5 account for sync, or snap a screenshot. Then review performance by pair, session (London, New York, Asia), time of day, setup and emotion.
Which markets does TradeDoctor AI focus on today?
TradeDoctor AI is focused on forex, metals, indices, crypto, CFDs, and prop firm workflows. Stock trades can be logged manually, but we do not currently market stocks as a fully supported specialist workflow.
How does the screenshot import work?
Snap Journal uses a vision model to read trade history and order ticket screenshots from almost any platform. It extracts the trades, skips deposits and withdrawals, unchecks duplicates, and lets you edit every field before saving. Scanning is free; saving uses a small amount of AI credits per trade.
Can I plan before I trade?
Yes. Log your readiness (sleep, focus, emotion, news risk), set your day rules, then write your market read in plain English with Text Journal. The AI turns it into session and instrument cards with bias, levels, trigger and invalidation, and flags anything missing.
Do missed and canceled trades count as breakeven?
No. Missed, canceled and no-trade decisions are separate statuses. They are reviewed as decisions, not counted as flat trades, so your win rate and P&L stay honest.
How do rule flags and risk alerts work?
TradeDoctor flags rule breaks such as max trades per day, risk per trade above your limit, daily loss and drawdown pressure, and loss streaks. Objective rule breaks override your own "I followed my plan" checkbox, so the record stays honest.
What analytics do I get?
Win rate, profit factor, expectancy, R-multiples, max drawdown and equity curve, plus breakdowns by instrument, session, weekday, time of day, strategy, setup and trade duration. There is also emotion vs performance, confidence calibration, mistake cost, a Leak Detector and a Discipline Score.
What are the AI reports?
Weekly, monthly, quarterly and yearly reports that give you a headline, your best strategy, your most expensive mistake, three behavior patterns, three improvements and a grade from A to F. A losing strategy is never presented as your edge.
How does TradeDoctor help with prop firm challenges?
Prop Firm Mode tracks profit target, max daily loss, max drawdown (static, trailing or end-of-day trailing) and minimum trading days for 1-step, 2-step, 3-step and instant funded accounts. It shows challenge pace, a pass-probability score, what you can risk today, and guardrail alerts on Pro and above. Templates include FTMO and The5ers, and you can build custom rules for any other CFD prop firm.
How do you help me improve discipline?
Your Discipline Score tracks plan adherence, risk coverage and journaling. Consistency badges are based on how you trade, so days with no valid setup are not punished. Waiting is discipline too.
Is there a free plan?
Yes. Forever-free, no credit card. It includes 50 trades, 1 trading account, 1 prop challenge preview, Text Journal, Snap Journal, broker import capped at 50 trades, Pulse, AI Trade Reviews, AI Reports, 15 AI credits per month, basic analytics and credit top-ups.
How much do the paid plans cost?
Pro is $9.99/month or $95.88/year, with 60 AI credits a month. MT4/MT5 sync is an add-on at $9.99/month per account.
How do AI credits work?
Each paid plan includes monthly AI credits. Different AI actions use different amounts, and some, like Pulse chat and a few daily Text Journal drafts, are currently free. If a request fails, the credits are refunded. Need more? Buy a credit pack. Purchased credits do not expire.
Can I cancel anytime?
Yes, from settings. You keep access until the end of the paid billing period. Your first paid Pro subscription payment is covered by a 14-day money-back guarantee when you cancel first and request the refund within 14 days, subject to fair-use rules. Using Free first does not disqualify you, but the guarantee can be used only once per customer or account. Approved refunds go back to the same payment method and usually take 5-10 business days, though some providers may take longer. Your account is closed once the refund is processed.
Does the guarantee apply if I switch from monthly to annual?
Only if the annual plan is your first paid Pro purchase. If you already paid for Pro monthly, a later annual purchase is not eligible for another 14-day money-back guarantee.
Is my trade data secure?
Yes. Your journal is stored in encrypted cloud storage (encrypted in transit and at rest) and we never sell or share your data. You can enable two-factor authentication. For MT4/MT5 sync we only use a read-only investor password.
Can I use multiple trading accounts?
Yes. Pro and above support unlimited journal accounts, so you can keep prop challenges, funded, demo and live accounts separate. The All Accounts view shows everything combined.
How do I track trades over time?
The calendar shows every day color-coded by P&L, with a drill-down into each day's trades. Filter analytics by any period, and generate weekly, monthly, quarterly and yearly AI reports.
Do you offer prop firm group rates?
Yes. Reach out via the contact page with your team size and we'll send tailored pricing.
What if I have a feature request?
We read every one. Send via the contact form. Features that help our community improve consistently get prioritized.
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