Privacy Policy
Last updated: September 29, 2026
This Privacy Policy explains how TradeDoctor AI ("Service", "we", "us", or "our") collects, uses, stores, and protects information when you use tradedoctorai.com, app.tradedoctorai.com, and related services.
1. Information We Collect
Account Information
- Name
- Email address
- Timezone and profile preferences
- Authentication and session information
- Login methods such as email/password or Google sign-in
Trading & Journal Data
We may collect and store content you choose to upload, import, or create, including:
- Manual trade entries
- CSV, HTML, and XLSX statements and broker exports
- Trading account data from MT4/MT5 accounts you choose to connect (see Section 5)
- Screenshots and uploaded images
- Notes and journal entries
- Tags and preferences
- Performance metrics, analytics, and reports generated from your data
Usage Information
We may automatically collect limited technical and usage information such as browser type, device information, pages visited, feature usage, approximate location based on IP address, and error logs.
Payment Information
Payments are processed by third-party payment providers. We do not store full payment card numbers.
2. How We Use Information
We may use information to:
- Create and manage accounts
- Provide journaling, analytics, and reporting features
- Generate AI-powered insights and review outputs
- Operate, maintain, and improve the Service
- Process subscriptions and billing
- Respond to support requests
- Send account, billing, or security communications
- Monitor fraud, abuse, and platform security
- Send optional product updates or marketing communications where permitted
3. AI Processing
Some features may use third-party AI providers such as OpenAI, Google Gemini, or Anthropic to generate insights, summaries, review feedback, or analytics based on data you submit.
Relevant information may be transmitted to those providers when AI features are used.
AI-generated outputs may be inaccurate or incomplete and should be independently reviewed.
4. Data Sharing
We do not sell your personal data or trade data.
We may share limited information with trusted providers that help operate the Service, including hosting providers, analytics providers, payment processors, AI providers, broker-data providers (such as MetaApi, for MT4/MT5 connections), authentication providers, and email delivery providers.
We may also disclose information where required by law or to protect rights, security, users, or the Service.
5. Broker Connections (MT4/MT5)
If you choose to connect a MetaTrader 4 or MetaTrader 5 account, you provide the broker server, account login, and an investor (read-only) password. We never ask for your master trading password.
These details are passed to our broker-data provider, MetaApi, to open a read-only connection. Through it we receive account information such as balance, equity, currency, and closed trade history from the sync start date you choose. A read-only connection cannot place, modify, or close trades, and cannot move funds.
You can delete a connection at any time from Settings. Deleting it removes the connection with the broker-data provider; trades already imported into your journal remain in your account unless you delete them.
6. Cookies & Similar Technologies
We use cookies and similar technologies for authentication, login sessions, security, remembering preferences, and analytics.
You may control cookies through your browser settings, though some features may not function properly if disabled.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Service, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.
You can delete your account from the app settings, or contact support for account-related requests.
8. Security
We use commercially reasonable safeguards designed to protect information, including encryption in transit, secure hosting providers, authentication controls, and restricted internal access.
However, no method of storage or transmission is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Your information may be processed or stored in countries different from your country of residence.
10. Your Rights
Depending on your location and applicable laws, you may have rights to access, correct, delete, restrict, or request a copy of your personal information.
Requests may be submitted using the contact information below.
11. Children's Privacy
The Service is not intended for individuals under 18 years of age.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions become effective when posted unless otherwise stated.
Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.